Monday, April 25, 2011
Friday, April 15, 2011
Three Trends OC Small Business Should Leverage Now | Orange Country IT Support
Great article from my friends over at GreenLight
Monday, April 4, 2011
MSP BusinessManagment - It's All About Attitude
I just had an article published on the MSP Business Management blog, please check it out:
http://www.mspbusinessmanagement.com/blog/its-all-about-attitude
http://www.mspbusinessmanagement.com/blog/its-all-about-attitude
Tuesday, February 8, 2011
A learning Experience to Remember
I think in our lives we will make many mistakes in our business careers. Some are small and we learn quickly, others sting a bit more, and require analysis. In the end it makes us stronger and smarter.
Here is a great PowerPoint that is both relevant, and helpful. I will be working item 5!
Here is a great PowerPoint that is both relevant, and helpful. I will be working item 5!
Tuesday, January 25, 2011
Tom Peters - Great at kicking me in the butt!
So, not too long ago, I was going through my daily check through all the blogs, social networking sites, and sources of information that I have become a part of my routine. I saw a tweet from the GM of the GFI MAX product line, and it was a quote from a guy by the name of Tom Peters. (Tom's Bio) Since then I have added him to my list and can't help but be inspired by his thoughts.
Today, while cleaning up my email I decided to find a video that I can listen to while clearing my inbox to start the day. I found the video below and it hit home. Its not to terribly educational, its only 3 mins or so, but it really kicked my butt. Please enjoy.
Tom Peters on Yes! You Are in Sales! from Tom Peters on Vimeo.
Today, while cleaning up my email I decided to find a video that I can listen to while clearing my inbox to start the day. I found the video below and it hit home. Its not to terribly educational, its only 3 mins or so, but it really kicked my butt. Please enjoy.
Tom Peters on Yes! You Are in Sales! from Tom Peters on Vimeo.
Thursday, January 20, 2011
Friday, December 31, 2010
How To sell more (Proactive monitoring/ Managed Services)
I talk to IT support companies all day long. I've held over 10,000 phone calls this year alone, with businesses at all levels. From the young professionals with an idea and a dream, to major, well established players in the market. More than pricing, more than technical features, and more than how to bundle services; the most difficult and most common question seems to be, "How can I sell more services".
The answer is simple: Provide Value first, keep it simple, and did I mention Provide Value first!
Provide Value first:
Provide Value to your customers, and do it without expectation. This is not in the form of lowering prices, or free services. Value is something that your customers will benefit from. Value is more important than price. Your customers see you and your company in terms of Value not dollars.
Watch this 2 minute video from Jeffery Gitomer on Value, it changed the way I do business.
http://www.youtube.com/watch?v=vl6695w8Q08
Keep it simple:
Keeping things simple is not as....simple... as it seems. I have spent hours writing one paragraph, just to be sure that what I was saying was direct, accurate, and kept things simple to the reader. Most people will not remember more than 3 main concepts given any situation. Overloading your website, marketing material, and your sales pitch is a fast way to lose your customers attention. News Flash! Your customers do not care about the cool features the latest widget can do. They only care about how it will help them grow their business. Simply give them what they want!
Provide Value first:
Did I mention providing value first? Well if you missed it, here it is again. Seth Godin has defined value as: Value = Benefit / Price. Seth goes into explaining how lowering your prices is not actually providing value, and can actually decrease the value you provide! Here is a link to the article... it is shorter than this article, so don't worry about walking into a long read! http://bit.ly/8HS58
What is next? Give me a call or contact me, if you want to talk about how to use GFI MAX to Provide Value First!
The answer is simple: Provide Value first, keep it simple, and did I mention Provide Value first!
Provide Value first:
Provide Value to your customers, and do it without expectation. This is not in the form of lowering prices, or free services. Value is something that your customers will benefit from. Value is more important than price. Your customers see you and your company in terms of Value not dollars.
Watch this 2 minute video from Jeffery Gitomer on Value, it changed the way I do business.
http://www.youtube.com/watch?v=vl6695w8Q08
Keep it simple:
Keeping things simple is not as....simple... as it seems. I have spent hours writing one paragraph, just to be sure that what I was saying was direct, accurate, and kept things simple to the reader. Most people will not remember more than 3 main concepts given any situation. Overloading your website, marketing material, and your sales pitch is a fast way to lose your customers attention. News Flash! Your customers do not care about the cool features the latest widget can do. They only care about how it will help them grow their business. Simply give them what they want!
Provide Value first:
Did I mention providing value first? Well if you missed it, here it is again. Seth Godin has defined value as: Value = Benefit / Price. Seth goes into explaining how lowering your prices is not actually providing value, and can actually decrease the value you provide! Here is a link to the article... it is shorter than this article, so don't worry about walking into a long read! http://bit.ly/8HS58
What is next? Give me a call or contact me, if you want to talk about how to use GFI MAX to Provide Value First!
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