GFI MAX Video Resource Page
Proactive monitoring
I monitor and manage customers' servers, workstations and networks 24x7, 365
Rapid Deployment :: Templates and Editing Checks :: Server Performance Monitoring.PDF
Patch management
I'll scan and remediate vulnerabilities and missing security patches (Microsoft and Non-Microsoft) on servers and workstations to reduce risk and threat of downtime
Patch Management Video :: Patch Management PDF
Remote access
Using Take Control, I provide easy, fast and secure user support with one click connect to servers and workstations - attended or unattended
UN-assisted Video (TakeControl) : TakeControl PDF :: Assited Remote Control Video (ad-hoc)
Proactive maintenance
I automate routine maintenance tasks and can create a library of tasks for faster and more secure devices.
Scripting 101 :: Scripting 102
Managed Antivirus
I deploy, monitor, manage, report and automatically fix threats via one web dashboard. With Managed Antivirus you can increase recurring monthly revenue.
Managed Antivirus Video :: Managed Antivirus PDF :: Force definition update from Dashboard
Alerting and viewing
I'll alert you by email or SMS as soon as there's a problem so you can fix problems fast. With me, you get a single view on the Dashboard, Wallchart, iPhone or any web enabled mobile device.
iPhone App
Integration
I work well in a team with other software such as PSA, helpdesk and ticketing systems so you can run your business smoothly.
ConnectWise Video : CW-PDF.pdf : CW MSP-PDF :: AutoTask Video : AT-PDF :: Other
Systems reporting
I automatically produce daily, weekly or monthly reports which you can brand as your own to help maintain customer relationships.
Selling more Services using Reporting
Asset tracking and inventory
I'm excellent at collecting hardware and software information then exporting reports to help you spot sales opportunities for upgrades.
Pre-packaged services
Ask me about my Daily Health Checks and award-winning Building Blocks to Managed Services Program so you can easily build revenues.
Building Blocks Overview Video :: PDF Overview